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Workspace setup emphasizing privacy policy and data protection with laptop, notebook, and books.

Effective Date: June 1, 2026

Website: onthegostudio.com 

Company: On-the-Go Studio LLC 

Contact: hello@onthegostudio.com


On-the-Go Studio LLC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, create an account, purchase a product, access an online program, join an email list, view a flipbook, listen to audio lessons, or otherwise interact with On-the-Go Studio™.By using our website, programs, or services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect information that you voluntarily provide to us, including:Name Email address Billing information Mailing address, if needed for a specific service Phone number, if provided Account login information Course enrollment information Customer service messages Survey responses Testimonials or reviews Marketing preferences Any other information you choose to submitWe may also automatically collect certain technical information when you visit our website or use our online programs, including:IP address Browser type Device type Operating system Pages visited Links clicked Time spent on pages Course progress or login activity Approximate location based on IP address Cookie and tracking information Referral source or marketing campaign information.


2. How We Use Information

We may use collected information to:Provide access to purchased programs and digital materials Create and manage user accounts Process payments and transactions Deliver audio lessons, online flipbooks, field manuals, and course content Send purchase confirmations, login information, updates, and customer support messages Respond to questions or requests Provide technical support Send educational, promotional, or marketing emails Improve our website, programs, and user experience Measure advertising performance Protect against fraud, unauthorized access, account sharing, misuse, or illegal activity Comply with legal obligations Maintain business records.


3. Payments

Payment information may be collected and processed by third-party payment processors or online learning platforms. We do not intend to store full credit card numbers directly on our own systems.Your payment transactions may be subject to the privacy policies, security practices, and terms of the applicable payment processor or platform.


4. Online Learning Platform

Our programs may be hosted or delivered through Kajabi or another online learning platform. These platforms may collect and process information necessary to provide account access, course delivery, audio access, checkout pages, email delivery, analytics, and other digital services.Your use of the platform may also be subject to that provider’s own privacy policy, cookie policy, and terms.


5. Cookies and Tracking Technologies

Our website and platform may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember user preferences, provide secure login access, improve performance, analyze traffic, and measure marketing effectiveness.Cookies may be set by us or by third-party providers, including website hosting, learning platform, analytics, advertising, payment, or email service providers.You may be able to adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect your ability to access certain website features or course materials.


6. Email Communications

If you sign up for a free preview, purchase a program, download a resource, request information, or join our email list, we may send you emails related to your account, purchase, program access, educational content, promotions, or updates.You may unsubscribe from marketing emails by using the unsubscribe link included in those emails. Even if you unsubscribe from marketing communications, we may still send transactional or administrative emails related to purchases, account access, billing, security, refunds, or customer service.


7. How We Share Information

We do not sell your personal information in the ordinary sense of exchanging it for money.We may share information with trusted third-party service providers who help us operate our business, including:Website hosting providers Online course platforms Payment processors Email marketing providers Customer support tools Analytics providers Advertising platforms Legal, accounting, or professional advisors Technology and security service providersWe may also disclose information when required by law, to protect our rights, to investigate fraud or security issues, to enforce our Terms of Service, or in connection with a business transfer such as a merger, sale, reorganization, or acquisition.


8. Advertising and Analytics

We may use analytics and advertising tools to understand website traffic, measure marketing performance, improve our services, and show relevant ads.These tools may collect information through cookies, pixels, or similar technologies. The information collected may include your browser, device, page visits, interactions, and general location data.You may be able to manage certain advertising preferences through your browser settings, device settings, or the privacy tools provided by advertising platforms.


9. Course Progress and Access Monitoring

Because On-the-Go Studio™ programs are delivered through individual user accounts, we may collect and review account activity such as login activity, course access, episode progress, completion status, and general usage patterns.We may use this information to provide customer support, manage program access, evaluate refund eligibility, protect our intellectual property, prevent unauthorized account sharing, and improve the learning experience.


10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, or disclosure.However, no website, platform, payment system, email system, or internet transmission is completely secure. We cannot guarantee absolute security.You are responsible for keeping your account login credentials confidential.


11. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and support legitimate business purposes.When information is no longer needed, we may delete, anonymize, or securely retain it as permitted by law.


12. Children’s Privacy

Our website and programs are intended for adults and professional learners. We do not knowingly collect personal information from children under the age of 13.If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.


13. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitations on certain personal information.You may contact us at hello@onthegostudio.com to make a privacy-related request.We may need to verify your identity before fulfilling certain requests.


14. California and Other State Privacy Rights

Certain state privacy laws may provide additional rights to residents of those states. These rights may include the right to know what personal information is collected, request deletion, correct inaccurate information, opt out of certain sharing or targeted advertising, or limit use of sensitive personal information.If these rights apply to you, you may contact us at hello@onthegostudio.com.


15. International Users

Our business is operated in the United States. If you access our website or programs from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States or other locations where our service providers operate.


16. Third-Party Links

Our website, emails, programs, or materials may contain links to third-party websites, resources, platforms, or services.We are not responsible for the privacy practices, content, terms, or security of third-party websites. You should review the privacy policies of those third parties before providing information to them.


17. Testimonials, Reviews, and User Submissions

If you submit a testimonial, review, comment, success story, or other content to us, we may use it for marketing, promotional, educational, or business purposes, unless otherwise agreed in writing.We may edit submissions for length, clarity, grammar, or formatting, but we will not intentionally change the meaning of your statements.


18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.Your continued use of our website or programs after changes are posted means you accept the revised Privacy Policy.


19. Contact Information

For privacy questions, data requests, account questions, refund questions, or concerns, please contact:On-the-Go Studio LLC Email: hello@onthegostudio.comWebsite: onthegostudio.com

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